Short answer
Open the client area sign-in page, choose Reset Password, enter the email address on your account and follow the link we email you.
Step by step
- Go to the client area sign-in page and select Reset Password.
- Enter the email address you use to sign in.
- Open the email from TekLan Hosting and follow the link. Check your spam folder if it does not arrive within a few minutes.
- Choose a new password and sign in.
Other logins
This resets the client area password (billing, services and tickets). The Website Panel and the VPS Panel have their own passwords: see which login do I use?
Questions people also ask
I no longer have access to that email address
Open a ticket from another address, or contact us, and tell us the account email. We will check it is you before changing it.
I lost my two-factor authentication app
Contact support and we will reset two-factor sign-in after checking it is you. Keep the setup key somewhere safe next time.