Terms of service

These are the general Terms of service of TekLan Hosting Part of the MrChrissyServices LTD group, should you read these and not fully understand/want clarification - please email legal@mrchrissyservices.co.uk.

These Terms (TOS) provide key information about the contractual agreement, including our and your obligations by using this service. This includes any and all websites/applications, support services, products provided by us. The Services are provided by MrChrissyServices LTD (“we,” “us,” “our,” “TekLan Hosting,” or “TekLan”) Please note that the Terms constitute a binding legal agreement between you and MrChrissyServices LTD.

By visiting our websites, installing, and/or using the Services, you acknowledge that you have read the Terms, understand them, and agree to be bound by these Terms. If you are using the Services on behalf of an organisation, you are agreeing to these Terms for that organisation and acknowledging that you have the authority to act on behalf of that organisation and commit to these Terms on behalf of that organisation. If you do not agree with these Terms or any provisions hereof, please do not install and do not use our Services

Illegal activities - We don't condone, support nor encourage Illegal activity on our services. TekLan Hosting is a service to host websites, applications and servers alongside domain management. By using our service, you agree to act according to the law in the relevant countries We take no responsibility to ensure you know relevant laws - That is your responsibility. If you're unsure seek reputable legal advice before using the service. We assume by using the service you understand and acknowledge this.

Your account is sold per amount of resources over a length of time, this for the account holder only. Sharing account details is Strictly prohibited for security and safety. Should you share your details, accidentally or purposely. You will not be eligible for a refund and your account suspended. We may also bill you for network analysis if required. You may create sub-users for your organisation at anytime to allow access however! This is only for people within the same organisation and not available to individuals.

You are solely responsible for the content you access/upload with us, if we receive reports of something illegal, undesirable or otherwise unwanted - we reserve the right to remove your content/account instantly and without warning. This is not done with any form of automation, we will assess the situation ourselves before making a decision on removal! We will sometimes suspend pending a conversation with you.

You are required to create a user account to use the Services. If you choose to create a user account, you must provide some basic information, this is to create access to our network and allow for basic billing. The details will be used for access and account management. With the exception of email, for marketing our products/providing and service related updates. From time to time, we may use third party services or software in the course of operations. We expressly don't provide any form of assurance over 3rd parties.

Payment information – we process basic billing information through our payment processing partners for payment processing and refund requests. You must maintain and update this information current, truthful, complete, and accurate. You warrant that you are authorised to provide such information. You authorise us to verify your information at any time. If it is found to be untrue, inaccurate, not current or incomplete, we retain the right, in our sole discretion, to suspend or terminate your user account and your access to the Services. Should we have concern about legitimacy of a user, or their intentions - We may require verification (KYC). This will be done at signup, or at a later date if we need to! We reserved the right to withhold services until the verification is complete!

We pride ourselves on being more than your typical hosting company!