Creating Email Accounts in Enhance

Enhance lets you create full mailboxes for your domain, set up forwarders, and configure autoresponders - all from within the panel.

Creating a Mailbox

1. Log in to web.teklanhosting.co.uk.
2. Click your website, then go to Emails.
3. Click Add account.
4. Enter the local part - e.g. hello creates [email protected].
5. Set a strong password and save.

The mailbox is ready immediately. You can access it via webmail or configure a mail client.

Accessing Webmail

There are two ways to open webmail from Enhance:

• Webmail button - click Webmail at the top right of the Email accounts page. This opens the general webmail login where you sign in with your full email address and password.
• SSO icon - click the icon next to a specific mailbox in the list. This logs you straight into that mailbox without entering credentials.

Configuring a Mail Client (Outlook, Apple Mail, Thunderbird)

Use these settings with any IMAP-compatible mail client:

Incoming (IMAP):
  Server:   mail.yourdomain.com
  Port:     993
  Security: SSL/TLS

Outgoing (SMTP):
  Server:   mail.yourdomain.com
  Port:     465
  Security: SSL/TLS

Username: your full email address ([email protected])
Password: the password you set in Enhance

Replace yourdomain.com with your actual domain name.

Setting Up a Forwarder

To forward incoming mail to another address without storing it:

1. Open the mailbox in Enhance → Emails.
2. Find the Forwarders section.
3. Add the destination address (e.g. your Gmail).

Mail received will be forwarded on automatically. To forward-only without storing a local copy, set the mailbox quota to 0 MB.

Autoresponders

An autoresponder sends an automatic reply to anyone who emails the address - useful for out-of-office messages or contact forms.

1. Open the mailbox → Autoresponder.
2. Enable it and write your reply message.
3. Set optional start and end dates if it is a temporary message.

Spam Filtering

Basic spam filtering is enabled by default. If you are receiving excessive spam, open a support ticket and we can adjust the spam score threshold for your account.