Setting Up Email Forwarding

Email forwarding lets you have a professional address like [email protected] that delivers straight to your existing inbox (Gmail, Outlook, or anywhere else). It is included free with every domain registered or hosted at TekLan.

What You Need

• A domain registered or hosted with TekLan
• MX records pointing to our mail servers (or the default nameservers already handle this)
• An existing email inbox to forward to

Setting Up a Forwarder in Enhance

1. Log in to the client area and open the Enhance panel for your hosting account.
2. Navigate to Emails inside your website.
3. Click Create Email. Enter the local part (e.g. hello) - this becomes [email protected].
4. Under forwarders, add the external address you want to receive the mail.
5. Save. Forwarding is active immediately.

Forwarding Without a Mailbox (Alias Only)

If you only want forwarding and do not need to store mail on our servers, you can set the mailbox storage quota to 0 or simply delete the mailbox after adding the forwarder. Incoming mail will pass straight through to your external inbox.

Sending From Your Domain Address

Email forwarding only handles incoming mail. If you want to reply from [email protected] rather than your personal Gmail or Outlook address, you need to configure your email client to send as your domain address.

In Gmail, this is done via Settings → Accounts and Import → Add another email address. You will need SMTP credentials - either use your existing email provider's SMTP or ask us to set up a mailbox with SMTP access.

Checking MX Records

For forwarding to work, your domain's MX records must point to a mail server that accepts the mail and passes it on. If you are using TekLan nameservers, the default MX records are set correctly. If you manage DNS elsewhere, make sure there is an MX record pointing to a server that handles forwarding - ask us via a support ticket if you are unsure.