Securing Your VirtFusion Account

VPS Updated 27 April 2026

Your VirtFusion account controls access to all your servers. This guide covers how to change your account password, enable two-factor authentication, and manage trusted devices.

Account settings are accessed from your profile menu after logging in to control.teklanhosting.co.uk. The settings tabs are: Profile, Password, Two-factor Authentication, API, and Sharing.

Changing Your Account Password

  1. Go to account settings and click the Password tab.
  2. Enter your current password, then your new password, then confirm it.
  3. Click Update Account Password.

This is your VirtFusion login password - not your VPS root password. To reset your VPS root password, go to the server's Options → Password tab instead.

Enabling Two-Factor Authentication

Two-factor authentication (2FA) requires a one-time code from an authenticator app in addition to your password when you log in. This prevents account access even if your password is compromised.

  1. Go to account settings and click the Two-factor Authentication tab.
  2. Follow the on-screen steps to link an authenticator app (such as Google Authenticator, Authy, or any TOTP-compatible app) by scanning the QR code.
  3. Enter the code from your app to confirm it is working, then save.

Backup Codes

After enabling 2FA, click Backup codes on the Two-factor Authentication page to generate one-time recovery codes. Store these in a safe place - they are the only way to access your account if you lose your authenticator device.

Do not skip backup codes. If you lose access to your authenticator app and have no backup codes, you will be locked out of your account and will need to contact support to regain access.

Trusted Devices

When you log in with 2FA, VirtFusion can remember the device so you are not prompted for a code on every visit. The Two-factor Authentication tab shows a list of all trusted devices with the device type, OS, browser, IP address, and when the trust expires.

To remove a device - for example if you logged in on a shared computer - click Remove next to it. Click Remove All to force a 2FA prompt on all devices at next login.

Notification Settings

The Profile tab includes notification toggles:

  • Account Login - sends an email each time a login is detected on your account
  • Server Backup Complete - sends an email each time a backup successfully completes
  • Server Backup Failure - sends an email if a backup fails or encounters an error

You can enable or disable each independently. The backup notifications are on by default.

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